With PreventionPays, your team is empowered to use text to it's full capacity, with "Hybrid Configurations" (part automation, part live help) there's literally no end to the possibilities....
Build your dream SMS botchat program and use as much or as little automation as you want! You can now create botchat experiences based on responses to keywords which can help with critical workflows like rescheduling appointments, so that you maintain...
A healthcare organization in Minnesota has the difficult and daunting task of contacting individuals and families in Minnesota to help enlighten them about their healthcare benefits. If you haven't already enrolled in their Healthcare Marketplace, then Cindy Jurgenson, a nurse...
From collecting patient data to conducting clinical trials, a well-run survey can make a big difference in how efficient and effective your health organization is run. A new study published in PLos One suggests that health surveys conducted over text...
Colorado WIC was highlighted at the National WIC Association Conference, in Denver Colorado for their work in Peer Counseling, how they use a secure text service to manage communication with their participants. The project and text platform has helped them...
We are now tracking all encounters as having the following characteristics: 1. An optin, initial text from end user requesting live help 2. An outgoing text (hand-typed or canned that is sent by a responder) 3. Close case Each of these series are now...