From collecting patient data to conducting clinical trials, a well-run survey can make a big difference in how efficient and effective your health organization is run. A new study published in PLos One suggests that health surveys conducted over text...
Getting help by text through a fully automated botchat encounter that queries end users for their zip code and need and then presents the information to the CRM and receives the three closest referrals and then delivers those referrals to...
Text message I&R services and regional community alerts are helping change the 211 landscape through increased capacity, efficiency and expanded reach to under-served populations and the ever-growing population of individuals who prefer text for their primary channel. 211s and blended...
You don’t have to understand the mechanics of SMS to be able to send SMS, but having some basic understanding under your belt is valuable; it is much like car ownership, understanding the basics makes you an informed consumer. A white...