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23 May OnDemand: Everything 211 Admins Have Been Looking For!

Posted at 01:16h in Uncategorized by Jonathan 0 Comments

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If you run a 211, you already know the tension: demand keeps rising, staff capacity doesn't, and every call that comes in — whether it's a complex housing crisis or someone just needing a food pantry near them — lands...

26 Mar Meeting the Moment: Why 898211 is Essential for Modern I&R

Posted at 23:11h in Uncategorized by Jonathan 0 Comments

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As Inform USA members, we know that Information and Referral is more than just providing a phone number. Good I&R is about high-quality resource curation, empathetic assessment, and closing the gap between a person in crisis and the help they...